- User Guides
VaxServe.com Quick Guide
Download our Quick Guide for a short reference to the most commonly used features of VaxServe.com.
User Account Quick Guide
Having trouble setting up a user account? Download our Quick Guide for some simple step to get you logged in.
Reporting Quick Guide
Learn how to use our advanced reporting on VaxServe.com to better understand your vaccine needs and purchasing history.
Influenza Reservation Quick Guide
Use this Quick Guide to confirm, adjust, and create influenza reservations.
My Saved Order Quick Guide
Download this Quick Guide to learn how to save multiple orders for easy and convenient re-ordering.
SMS Notification Quick Guide
Want to receive SMS order notifications? Learn how by downloading this Quick Guide.
SMS Flu Order Notification Quick Guide
Learn how to get SMS notifications for your influenza order by downloading this Quick Guide.
Order Tracking Quick Guide
Confused about where to find the tracking number or packing slip for your order? Download this Quick Guide for simple steps to find your order related documents.
Return Center Quick Guide
Easily return expired vaccines and view the status of your past returns using VaxServe's Return Center. This Quick Guide walks you through the steps you'll need to make returns a breeze this season.
Invoice and Payments Quick Guide
This Quick Guide walks you through everything from viewing your invoices online to scheduling payments and applying credits.
Central Approver Quick Guide
Review and manage order placed by your organization with ease. This Quick Guide will outline the steps your approvers and delegates need to review, approve, or reject orders.
Formulary and Product Catalog Quick Guide
Learn to easily navigate the product catalog and how a formulary works.
VaxServe.com Full User Guide
Download our comprehensive guide for an in depth reference to all features of VaxServe.com.
How to create an account and log in
Need help onboarding a new site? This video will walk them through setting up a new account, creating a new user, and logging in for the first time.
How to submit an order
Need help placing an order? This video walks you through the basics of finding the products you need, adding to cart, and submitting your order.